This hotel is situated in the leisure area of Playa del Carmen. It is around 800 m from the charming sandy beach, which can be reached in just 5 minutes. The town centre with its many shops, cafés, bars and restaurants is around 3 km away.
The hotel has a lifts and features 664 double rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include a babysitting service, a childcare service, a car hire service, medical assistance, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.
Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the courtyard from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Plenty of active recreation awaits guests in the pool area's 2 outdoorpools. No matter the weather, swimming is always a possible in the indoor pool. There is also a special swimming area just for kids. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Parasols and comfortable sun loungers are available on the sun terrace. The hotel offers an extensive outdoor sport and leisure programme, which includes tennis, beach volleyball and fishing. For a fee, guests can also enjoy cycling/mountain biking and golf. A wide range of sports are available, including water sports such as windsurfing, jet skiing, catamaraning, kayaking, snorkelling, diving and aquafit or, for a fee, banana boat rides. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 126924
The dining area includes 4 restaurants and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. For breakfast (continental), lunch, and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options (for dinner). Special meals, including vegetarian dishes, are also available. The chefs prepare delicious specialities during the show cooking.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.