The hotel is located just 45 km from Cancún International Airport and 10 km from Playa del Carmen.
The resort has 273 junior suites, which are located on 4 storeys and are reachable by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. The kitchenette comes with a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A variety of activities are available at the resort, for example cycling/mountain biking, tennis, beach volleyball, volleyball, crazy golf and fishing or, for a fee, golf and horse riding. A number of sports are available, including water sports such as snorkelling and aquafit. For a fee, guests can also enjoy windsurfing, canoeing, sailing, catamaraning and diving. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a hammam and a solarium and, for an additional fee, a sauna, a steam bath, a spa and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 126924
Various dining options are available, including a restaurant with air conditioning, a breakfast room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Baby food provides for little ones' well being. For guests, alcoholic beverages are included.
The following credit cards are accepted: American Express, VISA and MasterCard.